FAQ

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How soon will my order ship?

Prints usually ship within 5-7 business days. Some larger prints and mat board prints may take up to two weeks to ship. We will provide regular updates and shipping confirmation via email. All prints are shipped from Perth, Western Australia.

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How will my order ship?

All orders are shipped with Australia Post, there are different options available at checkout.

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What is the return policy?

Items can be returned for any reason within 30 days of purchase, please contact Support to organise a return. Shipping costs are not refundable.

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What forms of payment do you accept?

We gladly accept payment via PayPal, a PayPal account is not required as you can pay with your credit card through Paypal without an account.

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How secure is checkout?

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

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How are prints packaged?

Wherever possible the print is rolled in tissue paper and sent in a solid cardboard shipping tube, in some instances it may be sent flat in a solid cardboard box.

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Have another question?

Contact us here: Support.